Answers to Common Questions About Our Service

At Kensington Nanny, we have a meticulous screening process for potential nannies. This includes comprehensive background checks, thorough reference checks, and detailed interviews. We ensure that all our nannies have the necessary qualifications, experience, and personality fit for the families we serve.

Absolutely. We conduct thorough background checks on all nannies in our database and can provide families with references from previous employers upon request. We prioritize transparency and peace of mind for all our clients. For more information about our screening, go to our Screening page.

Nannies recommended by Kensington Nanny often have a wealth of experience and qualifications. Many of our nannies hold certifications in CPR and first aid, possess degrees in early childhood education, and have several years of experience working with children in various settings.

At Kensington Nanny, we take great care in matching families with nannies who meet their specific needs and preferences. We consider factors such as the child’s age, special requirements, schedule, and the family’s values to ensure a harmonious and successful match.

Our fees and payment structure are transparent and fair. We have a nominal search fee to get started. And when you hire your nanny we charge a flat, one-time placement fee, with no hidden costs. Families can rest assured knowing exactly what to expect in terms of fees when working with Kensington Nanny. For plans and pricing, please go to our Services page.

Certainly. We have numerous testimonials and success stories from satisfied families who have used our services. These examples serve as a testament to our track record and the level of satisfaction among our clients. Go to our Reviews page to read our reviews.

If a family is not satisfied with the nanny we’ve placed with them, we offer a trial period during which both the family and the nanny can assess compatibility. If needed, we work closely with the family to find a suitable replacement to ensure their satisfaction and peace of mind.

At Kensington Nanny, we take into account the cultural and language preferences of our clients when matching them with nannies. We strive to ensure effective communication and cultural understanding to create a harmonious environment for both the family and the nanny.

Yes, we work closely with families to understand and accommodate any special needs or requirements their child may have. Our goal is to find nannies who are experienced and comfortable with meeting these needs effectively.

Yes, we offer a range of additional resources for families, including a hiring guide, activities and vacation guides, tips for employee communication and management, relationship building, family health, and child safety. We strive to provide holistic support to our clients beyond just nanny placement.

Yes, we offer training and professional development opportunities for the nannies in our agency to help them enhance their skills and stay updated on best practices in childcare. This ensures that they provide the highest quality of care to the families they serve.

Confidentiality and privacy are paramount to us at Kensington Nanny. We have strict protocols in place to safeguard our clients’ personal information and ensure that it is handled with the utmost care and discretion. We can also accommodate families that require an NDA prior to engagement of services.

Yes, we can facilitate a trial period or initial meeting between families and potential nannies to ensure compatibility and comfort before making a final decision. This allows both parties to assess the fit and make an informed choice.