Privacy Policy

Kensington Nanny (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, including in relation to our SMS communications. By using our services or submitting your information, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, submit a form, or engage with our services:

  • Name, email address, and phone number

  • Address and family/nanny preferences

  • Employment history and childcare experience (for nanny applicants)

  • Communication preferences, including SMS opt-in status

  • Any other information voluntarily submitted

2. How We Use Your Information

We use the personal information we collect to:

  • Provide and manage nanny placement and babysitting services

  • Schedule calls, interviews, and nanny trials

  • Respond to inquiries and customer support requests

  • Send administrative messages, including scheduling reminders, interview confirmations, and updates related to your service

  • Improve the quality and performance of our services

3. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Kensington Nanny. These messages may include:

  • Appointment scheduling

  • Interview and trial reminders

  • Application and profile updates

  • Service notifications

Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or visit www.mykensingtonnanny.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Information may be shared with:

  • Background screening providers for authorized vetting

  • Payroll or contract service providers if authorized by you

  • Legal authorities if required to comply with the law

5. Your Choices

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also request that we update or delete your personal information by contacting us at [your email or contact form link].

6. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at www.mykensingtonnanny.com/privacypolicy. Your continued use of our services after changes are posted constitutes your acceptance of the new policy.

Contact Us

For any questions regarding this policy or your data, please contact us at: info@mykensingtonnanny.com