Privacy Policy
Kensington Nanny (“Kensington,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit information through our forms, communicate with us, or use our services.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you interact with our website, submit a form, contact us, or engage with our services. Depending on how you interact with Kensington, this may include:
- Name, email address, telephone number, and mailing address
- Family information and childcare or nanny-care preferences
- Employment history, qualifications, and childcare experience for nanny applicants
- Information provided when requesting a consultation, applying for services, or communicating with us
- Communication preferences, including SMS or other messaging opt-in information
- Information about your interactions with our website, including certain technical, device, browser, and usage information
- Any other information you voluntarily provide to us
We may also use cookies, pixels, tags, analytics tools, and similar technologies to collect information about website visits and interactions.
2. How We Use Your Information
We may use the information we collect to:
- Provide, manage, and improve our nanny placement, babysitting, and related services
- Respond to inquiries and requests
- Schedule consultations, interviews, trials, and other services
- Communicate with you about your account, application, or services
- Send administrative and service-related communications
- Send information about Kensington services, resources, and offerings
- Understand how visitors use our website and improve its functionality and performance
- Measure the effectiveness of our advertising and marketing efforts
- Personalize or improve advertising and marketing communications
- Maintain the security and integrity of our website and services
- Comply with legal and regulatory requirements
3. Advertising, Marketing, and Analytics
Kensington may use third-party advertising, marketing, analytics, and technology service providers to help us operate our website, understand website activity, measure advertising performance, and promote our services.
These providers may receive or process certain personal information or information about your interactions with Kensington for purposes such as advertising, audience measurement, analytics, remarketing, and marketing campaign management.
For example, we may use services provided by companies such as Google and other advertising or analytics providers. We may provide certain customer or prospective-customer information to these providers in accordance with their services and applicable requirements so that we can measure advertising effectiveness, reach relevant audiences, and provide more relevant advertising.
Where permitted, customer information may be used to create or match advertising audiences. We do not sell your personal information for monetary consideration.
Third-party advertising and analytics providers may also collect information directly through cookies, pixels, tags, or similar technologies when you visit our website. Their use of information is governed by their own privacy policies.
4. Sharing of Information
We may share personal information with third parties when reasonably necessary to provide our services, operate our business, or fulfill the purposes described in this Privacy Policy.
These third parties may include:
- Service providers that assist with website hosting, technology, communications, scheduling, customer relationship management, or other business operations
- Background screening and verification providers when authorized or necessary for our services
- Payment, payroll, or contract service providers when applicable
- Advertising, marketing, analytics, and audience-measurement providers
- Professional advisors, including legal, accounting, or financial professionals
- Government agencies, law enforcement, or other parties when required by law or necessary to protect our legal rights
We do not sell your personal information as a business practice. However, as described above, we may disclose or make certain information available to third-party advertising, marketing, and analytics providers to help us advertise our services, measure marketing performance, and reach relevant audiences.
5. SMS Communications
If you voluntarily opt in to receive SMS messages from Kensington, you agree to receive text messages related to the services and communications you have requested.
Messages may include:
- Appointment scheduling
- Consultation, interview, or trial reminders
- Application or profile updates
- Service notifications
- Other communications related to your relationship with Kensington
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
Your SMS consent and mobile telephone number will not be sold or shared with third parties for their own independent SMS marketing purposes. This does not prevent Kensington from using service providers that process information on our behalf or from sharing information as otherwise described in this Privacy Policy.
6. Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to operate our website, understand how visitors use our website, remember preferences, analyze traffic, and measure or improve advertising.
Third-party services, including advertising and analytics providers, may use these technologies on our website to collect information about your online activity.
You may be able to control or disable certain cookies through your browser settings or other available privacy controls. Disabling cookies may affect certain website functionality.
7. Your Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
You may also:
- Opt out of SMS communications by replying STOP
- Manage certain cookie preferences through your browser or available website controls
- Opt out of certain interest-based advertising through tools provided by advertising platforms or industry organizations
- Contact us with questions or requests regarding your personal information
To make a privacy request, please contact us at:
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of those third parties.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
10. Children’s Privacy
Our website and services are intended for parents, guardians, families, nannies, and other adults. We do not knowingly collect personal information directly from children under the age of 13.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this policy. Your continued use of our website or services after an updated policy is posted constitutes acceptance of the revised policy to the extent permitted by law.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Kensington Nanny Service
Email: info@mykensingtonnanny.com
Website: mykensingtonnanny.com