Terms of Service
Effective Date: 1/15/2003
Business Name: Kensington Nanny & Home Services, LLC
Website: www.mykensingtonnanny.com
Phone: 888-342-2235
Email: info@mykensingtonnanny.com
Welcome to Kensington Nanny & Home Services, LLC. By accessing our website, submitting a form, requesting information, using our services, or communicating with us by phone, email, or text message, you agree to the following Terms of Service.
1. Use of Our Website and Services
Kensington Nanny & Home Services, LLC provides nanny placement, newborn care specialist placement, short-term nanny care, babysitting, and related family support services. The information on this website is provided for general informational purposes only and may be updated at any time.
You agree to use this website and our services only for lawful purposes. You may not use this website in a way that interferes with its operation, attempts to gain unauthorized access to our systems, or violates any applicable law or regulation.
2. Service Information
Submitting an inquiry, application, or request through our website does not guarantee acceptance as a client, candidate, nanny, newborn care specialist, babysitter, or service provider. Kensington Nanny & Home Services, LLC reserves the right to review each inquiry, application, or request and determine whether our services are appropriate based on the information provided.
Service availability, pricing, fees, candidate availability, and placement timelines may vary. Any formal service terms, placement agreements, booking policies, or payment obligations will be outlined in a separate written agreement when applicable.
3. User Submissions
When you submit information through our website, including contact forms, applications, service requests, or booking inquiries, you agree that the information you provide is accurate and complete to the best of your knowledge.
You are responsible for updating us if your contact information, availability, service needs, employment history, or other submitted information changes.
4. SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Kensington Nanny & Home Services, LLC, you agree to receive SMS/text messages from us. These messages may include appointment reminders, application updates, service updates, booking confirmations, candidate or job-related communications, customer service messages, and other communications related to our services.
Message frequency may vary based on your relationship with us and the services you request. Message and data rates may apply.
You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After you reply STOP, you may receive a confirmation message, and we will no longer send SMS/text messages to that number unless you opt in again.
For assistance, reply HELP or contact us at info@mykensingtonnanny.com or 888-342-2235.
Consent to receive SMS/text messages is not a condition of purchasing or using our services.
5. Communication Consent
By submitting your contact information, you authorize Kensington Nanny & Home Services, LLC to contact you by phone, email, text message, or other communication methods related to your inquiry, application, booking, placement, or service relationship with us.
You are responsible for ensuring that any phone number or email address you provide belongs to you or that you have permission to use it.
6. Payments and Fees
Fees, payment schedules, booking fees, placement fees, deposits, and refund or replacement policies, when applicable, will be provided in a separate written agreement or invoice. You agree to review all payment terms before signing an agreement or submitting payment.
Kensington Nanny & Home Services, LLC reserves the right to update pricing, fees, and service offerings at any time.
7. Candidate, Nanny, and Family Responsibilities
Families, candidates, nannies, newborn care specialists, and babysitters are responsible for providing accurate information during the application, interview, booking, and placement process.
Families are responsible for complying with all applicable household employment laws, payroll requirements, tax obligations, insurance requirements, and workplace standards unless otherwise stated in a separate written agreement.
Candidates, nannies, newborn care specialists, and babysitters are responsible for maintaining professionalism, accurate availability, and truthful work history and qualifications.
8. No Guarantee of Placement or Hire
Kensington Nanny & Home Services, LLC works to support quality matches between families and childcare professionals. However, we do not guarantee that a family will hire a candidate, that a candidate will accept a position, or that a placement or booking will occur within a specific timeframe.
Any replacement policy, guarantee, or continued search support must be outlined in a separate written agreement to apply.
9. Intellectual Property
All content on this website, including text, images, graphics, logos, service descriptions, guides, forms, and other materials, is owned by or licensed to Kensington Nanny & Home Services, LLC unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission.
10. Website Links
Our website may include links to third-party websites or resources. These links are provided for convenience only. Kensington Nanny & Home Services, LLC is not responsible for the content, policies, security, or practices of third-party websites.
11. Disclaimer of Warranties
This website and its content are provided “as is” and “as available.” Kensington Nanny & Home Services, LLC makes no warranties that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
We make reasonable efforts to provide accurate information, but we do not guarantee that all website content is current, complete, or free from errors.
12. Limitation of Liability
To the fullest extent permitted by law, Kensington Nanny & Home Services, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website, your reliance on website content, or your use of our services.
Nothing in these Terms of Service limits any rights or responsibilities that cannot be limited under applicable law.
13. Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect personal information.
For SMS/text messaging, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of collected mobile information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties except as necessary to provide messaging services or as required by law.
14. Changes to These Terms
Kensington Nanny & Home Services, LLC may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Terms.
15. Contact Us
For questions about these Terms of Service, please contact:
Kensington Nanny & Home Services, LLC
Email: info@mykensingtonnanny.com
Phone: 888-342-2235
Website: www.mykensingtonnanny.com